Your privacy is important to us. This policy explains how Shree Dev & Company collects, uses, and protects your personal information.
Personal Information: Name, email address, phone number, and postal address when you fill out our contact form or request a consultation.
Property Information: Details about your property, rooftop area, and electricity consumption to provide accurate solar solutions.
Communication Records: Records of our communications with you, including emails, phone calls, and messages.
Technical Information: IP address, browser type, and device information when you visit our website.
Consultation Services: To provide free solar consultations and site assessments.
Quote Generation: To prepare personalized solar installation quotes and proposals.
Communication: To respond to your inquiries and provide customer support.
Service Delivery: To schedule installations, maintenance, and follow-up services.
Legal Compliance: To comply with PM Surya Ghar Muft Bijli Yojana requirements and government regulations.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your information is stored on secure servers with encryption and access controls.
We limit access to your personal information to employees who need it to provide services.
We do not sell, trade, or rent your personal information to third parties.
Government Authorities: We may share information as required for PM Surya Ghar scheme compliance and subsidy processing.
Service Partners: We may share necessary information with certified installation teams and equipment suppliers.
Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
With Your Consent: We may share information for other purposes with your explicit consent.
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to legal requirements.
Opt-out: You can opt-out of marketing communications at any time.
Data Portability: You can request a copy of your data in a structured format.
We retain your personal information for as long as necessary to provide services and comply with legal obligations.
Customer records are maintained for the duration of warranty periods (up to 30 years for panels).
Marketing communications data is retained until you opt-out.
Website analytics data is retained for 2 years for service improvement purposes.